Legal
Refund Policy
When we refund a paid Rojgar Sathi course, what we cannot refund, and how to ask.
Last updated 19 September 2026
Overview
This policy applies to paid skill courses and Pro membership bought through the in-app checkout on the Rojgar Sathi Android app. It is operated by Astauli Learning Pvt. Ltd. Free courses do not need a refund.
When we refund
- You asked within 7 days of the purchase date
- You have not finished the course or watched most of it
- The charge was duplicated, or the course did not unlock after a successful payment
- We made a pricing or billing error
Each request is reviewed on its facts. We may ask for your payment / order ID and registered mobile number.
What we cannot refund
- Courses you have fully completed or largely watched
- Purchases older than 7 days, unless Indian law requires it
- Free content, promotional access, or consumed in-app credits
- Issues caused by an unsupported device, or a payment already reversed by Razorpay, Cashfree, or your bank
How to request a refund
Send a message from the contact page with topic “Payment”, or email us. Include:
- Registered mobile / WhatsApp number
- Payment / order ID from the app checkout (Razorpay, Cashfree, or the receipt in the app)
- Course or Pro plan name and a short reason
Approved refunds go back through the same payment partner. If Razorpay, Cashfree, or your bank has already reversed the charge, we do not process a second refund for the same purchase.
Processing time
- We review complete requests in 3–5 business days
- Approved refunds are started in 5–7 business days
- Your bank, UPI app, Razorpay, or Cashfree may take extra days to show the credit
Contact us
These are the same support details used across the Rojgar Sathi website and footer. Write to us, call us, or send a WhatsApp message from the contact page.
Uttar Pradesh, India
Also see Privacy Policy and Terms & Conditions.